Practice Management

Joint Practice Managers

Taya Cleghorn – Finance, Estates and Operations

Kirstin Frost – Quality, Safety and Performance

Compliance Manager

Kirstin Frost

Prescriptions Manager

Anna Gudgin

Admin Manager

Kate Brown

Patient Support Team Manager

Francesca Ziccardi

Patient Support Team Co-ordinator

Amy Anzivino

Administration

Our administration team are responsible for the smooth running of the practice in general, in particular the reception area. They facilitate patients accessing the clinical care we provide as a surgery and is most cases are your first contact with the surgery. They support our GPs and Nurses, provide an important link to the community and are always available to support our patients when called upon.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.